How to remove Character data from your ARK survival evolved server

To remove character data from your ARK: Survival Evolved server you need to delete his profile file. To do so, follow these steps: 
1) Log into your Gamever profile. 
2) Open “My servers” tab. 

3) Click “Open Server” button. 

4) Turn OFF your server. 

5) Click on “File Manager” button. 

6) Go to “Root/server/ShooterGame/Saved/SavedArks” directory. 

7) There, you need to delete players Character file, which will contain his Steam ID in SteamID64 format. To find players Steam ID we are recommending you to use this site. 

8) When done with deleting files – turn back ON your server. By this moment – players character data should be deleted successfully.